Just Send It Postal - Citrus Heights - Citrus Heights, California

Chris N. (.

I won't go into the details because people sometimes take advantage, but I just had a great experience at Just Send It Postal! Let's suffice it to say that the owner was incredibly accommodating to me and so nice and personable. Customer and community service are alive and well at this establishment.

Leticia H.

I frequently have to send preliminary lien notices and this place has the best customer service. There is an actual post office in the same plaza and I will still always choose to come here. I live in Sacramento and work in Roseville. If I have to ship anything, I always bring it here. I have never had an issue. The owner makes it a point to get to know his customers on a first name basis. He will ask you how the family is doing and genuinely cares. I can't say enough good stuff about this place. Besides offering shipping services, he offers mailbox services, he cuts keys and sells tons of random stuff. I always find something to buy in here. On one occasion, I had time sensitive items that needed to go out that day and I forgot my credit card. He was kind enough to send them off and let me come back to pay the next day. I have never met a business owner who really appreciates your business as much as this guy. Support this business!

Constantin B.

I really appreciate your business. Quick service and reasonable people.
Thank you Gill

Lindsay F.

I live close by to this business so I use them for almost all my mailing needs. The staff is kind and they offer a variety of services for a fair price. I’ve even used their fax machine service one time, but I’ve relied on them for my shipping needs for almost five years and have always been satisfied.

Juan N.

TERRIBLE SERVICE. Owner lost my package worth hundreds of dollars due to him making the shipping labels incorrectly. Then offered no help, and was extremely rude. Other people have had the same issue here. Stay away unless you want to lose your package.

ShowBoat P.

It's really nice when the employees know you by name. Customer service is amazing. I ship all my items here. Easy pre-paid drop off or stop in and pay for postage. Drop for all, USPS, FEDX, UPS ect... No public restrooms. Handicapped parking and ramps.

Brie P.

I regretfully cannot recommend this place for your mailing needs. I had an important, small package containing priceless items from my late father that I needed to send to a family member. The package was already addressed and in a bubble mailer. The staff member who assisted me weighed it, quoted a price of nearly $9, and provided a receipt without offering any options for shipping. Unfortunately, I later realized there was no tracking number on the receipt. Given the cost, I had assumed tracking was included.

The package has now been lost in transit, and without tracking, there is no way to locate it. When I returned to the store to inquire, I was met with dismissive and unhelpful responses, essentially being told there was nothing they could do aside from suggesting I submit a USPS mail search.

What’s worse, their front area had piles of packages and mail lying around, easily accessible for anyone to take. Their unprofessional handling of packages is alarming. I’ve lost irreplaceable items because of their poor service and lack of care. I will not be using their services again and have advised friends and family to seek out more reliable mailing options.

Janelle S. N.

I dropped a package off here a couple of weeks ago. The new owner took the package and placed it in the back. He did not scan the package while I was present. I assumed it was due to the amount of customers coming and going. 10 business days later my package still had not been scanned so I revisited the store twice since. The owner explained his process of accepting drop-offs and scanning them later when the carriers (USPS, UPS, FedEx) pick them up. He showed me an example of another package he scanned and marked it as accepted. I checked the tracking of the package he scanned right in front of me and sure enough, it showed accepted and timestamp. When I provided screenshots of my tracking number and the tracking link to view my package had not been scanned/accepted at drop-off, he advised me to contact the carrier and the business my package was being sent to. I do not advise dropping off any packages at this location as the owner does not scan the packages as accepted immediately and he may lose your package too.