TakeoutStar - Dothan, Alabama

Address: 3044 Hartford Hwy, Dothan, AL 36305, United States.
Phone: 3342128010.
Website: takeoutstar.com
Specialties: Delivery service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 223 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of TakeoutStar

TakeoutStar 3044 Hartford Hwy, Dothan, AL 36305, United States

☎️3342128010

⏰ Open Hours of TakeoutStar

Monday: 10 am–9 pm
Tuesday: 10 am–9 pm
Wednesday: 10 am–9 pm
Thursday: 10 am–9 pm
Friday: 10 am–10 pm
Saturday: 10 am–10 pm
Sunday: 10 am–9 pm

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Introduction to TakeoutStar

TakeoutStar stands out as a prominent delivery service provider operating primarily in the southeastern United States. The company focuses exclusively on facilitating convenient food delivery experiences for its customers. While specific details about their broader network beyond the Dothan, Alabama location are not provided, TakeoutStar has established itself as a notable option within its service areas. The company appears dedicated to modernizing the traditional food delivery process, emphasizing user experience from ordering to receipt confirmation.

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Core Specialties and Services

At its core, TakeoutStar specializes in food delivery services. Their primary function is connecting hungry customers with local restaurants, allowing them to order meals online for home delivery. The service aims to streamline this process, making it as straightforward as possible. Based on customer feedback, TakeoutStar places significant emphasis on technological integration. Features like online ordering, online tracking, and detailed order customization options are highlighted by users as key strengths. This digital approach simplifies the customer journey, reducing the friction often associated with traditional food ordering methods.

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The Ordering Experience

Customer testimonials suggest TakeoutStar excels in making the ordering process user-friendly. Users frequently mention the ease of ordering both online and over the phone. The platform appears intuitive, catering to customers of varying tech-savviness. Furthermore, the online ordering system includes robust tracking capabilities. This tracking feature provides customers with real-time updates on their order's journey from the restaurant to their doorstep, fostering a sense of control and reducing uncertainty. Another noteworthy aspect is the detailed confirmation process. TakeoutStar reportedly goes the extra mile by confirming specific order details, such as the precise delivery time and special instructions for the driver. This level of customization extends to delivery preferences, allowing customers to specify how and where they want their food presented upon arrival.

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Location and Accessibility

TakeoutStar maintains a specific physical presence at 3044 Hartford Hwy, Dothan, AL 36305, United States. This location serves as their operational hub in the Dothan area. For customers seeking direct assistance or needing clarification, they can reach the TakeoutStar team at Phone: 3342128010. Alternatively, for broader information or to explore services available within their network, the official Website: takeoutstar.com provides comprehensive details. The company demonstrates a commitment to inclusivity through its accessibility features. TakeoutStar ensures that all individuals, regardless of physical ability, can access their services comfortably. The premises are equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, removing potential barriers for customers with mobility challenges.

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Customer Reviews and Reputation

TakeoutStar has garnered a significant amount of customer feedback, with 223 reviews documented on Google My Business. This volume of reviews underscores their established presence and active customer base within their service regions. Impressively, the average rating across these reviews is 4.3 out of 5, indicating a generally positive customer experience. Customers consistently praise the company's operational efficiency and friendly service interactions. Testimonials highlight the convenience of the online ordering system, the reliability of delivery tracking, and the helpful confirmations provided before delivery. Furthermore, TakeoutStar actively encourages customer engagement by offering rewards for user-generated content. Specifically, they incentivize customers to upload pictures of their prepared meals to their website. As one customer experienced, sharing a photo of their General Tso Chicken and Crab Rangoon resulted in a $5 credit, effectively covering delivery fees. This strategy not only helps the company maintain detailed and appealing menu visuals but also fosters a sense of community and appreciation among users, encouraging repeat business.

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Relevant Information for Potential Customers

For individuals seeking a reliable food delivery solution, TakeoutStar presents a viable option. Their focus on digital ordering solutions and detailed order management caters to modern consumer expectations. The emphasis on online tracking provides transparency, allowing customers to monitor their delivery status conveniently. Accessibility features ensure that the service is inclusive, welcoming all customers to utilize their platform. The positive customer reviews and high average rating (4.3/5) further validate the quality and reliability of their service. Prospective users are encouraged to explore the full extent of restaurants available through TakeoutStar via their website. While the provided details focus on their Dothan location, the company likely serves multiple areas. Interested individuals can reach out via phone for location-specific inquiries or visit the website for a broader overview of the services offered and participating restaurants within their operational network.

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Conclusion

In summary, TakeoutStar distinguishes itself through a customer-centric approach to food delivery services. Their blend of technological innovation, streamlined ordering processes, and tangible accessibility features positions them favorably within the competitive food delivery landscape. With a solid foundation built on positive customer feedback and operational excellence, TakeoutStar continues to serve its community effectively. For anyone requiring convenient food delivery, especially in the Dothan area, TakeoutStar merits consideration due to its reported reliability and user-friendly practices.

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"summary": "TakeoutStar offers reliable food delivery services with a user-friendly online platform, detailed tracking, and accessibility features. Rated 4.3/5 with positive customer feedback.",
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👍 Reviews of TakeoutStar

Jonathan B.

5/5

Fairly easy online ordering, very easy and friendly over the phone ordering, the online tracking they offer is a big plus and they do a great job confirming all the details, such as when you want your food, how you want the driver to bring it to you, and they offer great rewards if you upload pictures of your order to their website to help give more detail to their menus. I ordered General Tso Chicken and Crab Rangoon from Chopsticks in Lynn Haven FL and, I received just over $5 in credit for a picture of my food and that covered the delivery fee.

elena H.

1/5

I used their service today only because I finally got a Sunday off from work and wanted to treat my kids to some waffle house. I paid over $60 for an order that was only $34. I know that they have to make money somehow, but that is ridiculous. When delivered, my order was missing my daughters drink and a waffle. I do understand that it is not the delivery driver fault for the food missing because all orders are sealed in a bag and they are not allowed to break the seal to check. I called Takeoutstar and the lady I talked to informed me that they were unable to deliver the missing items, but she could issue a refund for those items. A refund isn't going to feed my child. I paid way more than was needed for them to deliver that food several times over. At the end, i ended up ordering the missing items directly through the waffle house website and driving to the restaurant to pick it up. That option was quick and easy. I will not be using Takeoutstar's service again.

Tonia B.

1/5

The first time I ordered last month was not delivered You told me I would get a confirmation of the credit card.I have not received it yet. Please confirm. I received the second order, got and delicious and rated ,out a 5 star credit and send me a confirmation and I will update this to 5. I would rather be told you can't deliver it than sit around waiting for the other!! One mistake is ok, but again just tell me no more deliveries, and then not show up!! Thank you so much! You are my #1 food delivery in Dothan!!

C C.

1/5

Ordered from BeefOBradys via Take Out Star for me to pick up. BeefOBradys said they didnt receive any orders from TOS because their machine is down. Ordered and paid again at BeefOBradys. Having trouble getting my money back from TOS. Don't use TAKEOUT STAR.

Diana P.

5/5

The past two times I placed an order and I didn't recieved what I ordered. I have been using this company since it started. I really hope they can get the restaurants to carefully look at the orders. Over all this is the best delivery company when it comes to food. That is why I am giving it 5 stars.

Jimmy D.

2/5

The staff and drivers are friendly but really slow. I also did not know they also deliver other orders while simultaneously delivering yours. Order was picked up at 6:52 from the restaurant, did not receive until 7:42. Food was cold to the touch.

Traci T.

5/5

I use takeout star all the time. The prices are much better on the menu's and the delivery fees are reasonable. They have always been friendly and fast. The timer tells you around what time to expect your food. And they give updates on the ETA. Highly recomend over the chain delivery apps considering the delivery prices being so great. And no extra or hidden charges!

celina C.

5/5

Employees are always so nice and helpful. They always make sure food is delivered in a timely manner and with a smile! If I have ever had a issue they have gone beyond to fix it. Great service and staff especially after a long day!