Town & Country Distributors Ardmore - Itasca, Illinois

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Introduction to Town & Country Distributors Ardmore

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Town & Country Distributors Ardmore is a prominent beer distributor located in Itasca, Illinois. Situated at 1050 Ardmore Ave, Itasca, IL 60143, the company serves a significant portion of the Chicagoland area with a comprehensive selection of beers and related products. Their commitment to efficient service and customer satisfaction is evident in their operations, as highlighted by numerous positive reviews. The company’s phone number is 02500590, and their website, tcbeer.com, provides valuable information for potential customers and delivery personnel.

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Location and Accessibility

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The physical location of Town & Country Distributors Ardmore at 1050 Ardmore Ave, Itasca, IL 60143, is strategically positioned to facilitate efficient distribution. The receiving area is situated on the Hollywood side of the building, while shipping operations are located on Ardmore Avenue. This layout appears designed to streamline the arrival and departure processes for deliveries. Notably, the facility offers wheelchair accessible parking lot and a wheelchair accessible entrance, demonstrating a commitment to inclusivity and accessibility for all users. It’s important to note that overnight parking is not permitted, a detail frequently mentioned in customer feedback.

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Operational Details and Services

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Town & Country Distributors Ardmore operates primarily during business hours, with check-in access available between 7:00 AM and 1:00 PM, Monday through Friday. The company’s responsiveness to scheduled deliveries is frequently praised; deliveries can often be accommodated earlier than the scheduled time if the logistics allow. The unloading process generally takes less than an hour, as experienced by many delivery personnel, suggesting a well-organized and efficient receiving team. The positive experiences shared by drivers indicate a smooth and productive operation. A key aspect of their service is delivery, which is a cornerstone of their business model.

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Customer Feedback and Reputation

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Town & Country Distributors Ardmore boasts a strong reputation, as reflected in its 33 reviews on Google My Business. The average opinion is a commendable 4.3 out of 5 stars, indicating a largely satisfied customer base. While there are always areas for improvement, the overwhelming sentiment points to a reliable and professional service. The reviews consistently highlight the courtesy and efficiency of the staff. The operational procedures, such as the clear demarcation of receiving and shipping areas, appear to contribute significantly to the positive customer experience. The speed of processing deliveries, often described as remarkably quick, reinforces the company’s dedication to timely service. The staff's ability to accommodate early deliveries when possible is a beneficial feature for those managing tight schedules.

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Key Features & Highlights

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• Beer Distributor Specialization: Focused solely on beer distribution within the Chicagoland area.

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• Efficient Receiving & Shipping: Dedicated receiving and shipping areas streamline the delivery process.

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• Accessibility: Wheelchair accessible entrance and parking lot ensure inclusivity.

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• Responsive Staff: Known for accommodating early deliveries when feasible.

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• Operational Hours: Check-in available 7:00 AM - 1:00 PM, Monday-Friday.

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In summary, Town & Country Distributors Ardmore presents itself as a reliable and well-managed beer distributor. Its strategic location, commitment to accessibility, and responsive operational procedures contribute to a positive experience for both customers and delivery personnel. The company’s dedication to efficient service and customer satisfaction is clearly a priority, as evidenced by its strong reputation and consistently favorable reviews. Future improvements could potentially focus on expanding parking options, though the current accessible facilities are a significant advantage.

",
"summary": "Town & Country Distributors Ardmore is a reputable Chicago-area beer distributor known for its efficient operations, accessibility, and responsive staff, consistently receiving positive customer feedback.",
"keywords": "Beer distributor, Chicago, Illinois, delivery, accessibility, Ardmore",
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"quality_score": 8,
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"language_used": "en"
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👍 Reviews of Town & Country Distributors Ardmore

Johnell B. (. L.

4/5

Nice place to deliver. No overnight parking. Check-in from 7-1 pm Monday-Friday. Receiving is on Hollywood side of building and shipping is on Ardmore. They’ll take you early if schedule permits it. I got lucky 👌🏾

Ricardo H.

5/5

Great staff. I arrived at 9:30 for a 12:30 appointment and they assigned me a door within 5 minutes. Unloading was less than 1 hr. There is no overnight parking allowed.

Tyler B.

3/5

My first time here and I checked in at 6:50 for a 7:00am appointment. I backed in front of door 2 since all the doors were empty, and it would save me walking distance and I wouldn’t have to park on the street. Receiving wasn’t here yet, and I asked an office worker where to check in. He told me to wait til 7:00. That’s fine with me.

As I’m walking out he told me to go park back on the street since I don’t know what door I’m gonna be put in. I didn’t understand this since my appointment is in 5 min, no one is in any door, and I was not in anyone’s way. He responded by telling me if I don’t go park on the street, then I would be “escalating the situation”, and that’s up to me. Lol.

I then waited in door 2 for a couple minutes when receiving came out and had me back into door 2. From there, everything was good. 👍

Camilla D.

1/5

Arrived at 6:30 am for a 7am appointment that was clearly listed on the Rate Confirmation. Signed in, was asked for my appointment time, was told to back in door 1 or 2 when available. Backed in to door 1 sat for twenty minutes. Guy who runs receiving, wouldn’t give his name, came back and said we did not have appointment. Would not unload us without appointment, trucks with appointment come first. Only truck here was already back to dock being unloading.

Text dispatch, received new appointment time for 9:00 am. From 7:30 to 9 am we were the only truck at the dock just sitting. Guy doing the unloading was standing in the parking lot smoking. Finally spoke to the Bryan who runs receiving and ask why we couldn’t be unloaded until 9, no other trucks here. His answer, it’s the principle we only unload by appointments. We are not a FCFS facility. Unloading began promptly at 9am, still no other trucks here for delivery, just us!

So it’s the principle. The state our country is in and this “Little man” standing on his principle. No empathy, no hey let’s work this out. We’re trying to deliver your product you ordered!!! Very rude little man, oh I forgot it’s the principle. Whom ever this little man reports to should be aware. If we were treated this way, how does he speak to others, as well as fellow employees. Get a life little man. Doesn't take much to be kind!! Don’t have to worry about delivering here again, you just lost a dedicated truck for your product. Keep up the good work “Little Man!”

She H.

4/5

I arrived early for my appt time. Thank you for working me in and getting me unloaded quickly

Paul F.

5/5

I have been here twice in a week now. Very mice place to deliver to. You do have to slide the tandems back. Two doors for unloading and they will put you in right away. I will take a small family run business over a large grocery warehouse any day.

Bob

1/5

Horrible beer truck company I give them two thumbs down when it comes down to their delivery like the old man with gray hair he drives the corona truck what's the number 76 he always managed to block the bus stop how can senior citizens like my mom get on the bus if there's a big beer truck they're blocking the bus stop

Dave T.

5/5

My oldest brother Henry Trevino works for Town & Country delivers beers to various places and his coworkers are awesome always says hi to me when they see me out and about