Metro Self Storage - Douglasville - Douglasville, Georgia

Cynthia N.

Lisa and the staff are amazing. Customer service is nothing short of superb. Whenever I go into the store, Lisa is always willing to assist and does it with a smile. Lisa is friendly, empathetic, and courteous. Lisa is the reason I continue to do business with Metro.

Thank you Lisa,
Cynthia Evans

Jessica B.

Lisa was very helpful, patient and understanding. She was easy to communicate with. The most important thing to me was how much she kept me calm during a stressful situation. Metro storage is very organized and clean inside the lobby and the staff (especially Lisa) is amazing!

PuroFuego D.

The property manager Lisa, was seemingly professional and definitely pleasant in her demeanor. She was confronted with a situation where as there were several customers needing assistance, and unfortunately she was working alone. However, with the aforementioned professionalism and pleasant demeanor, she was able to service and satisfy us all. Great job!!!

Marvina C.

Here's a rephrased version:

I've had a great experience with Metro Self Storage, particularly thanks to their outstanding customer service. I've been using this location since November of last year, but my recent visit was exceptional. I met MeLisa, the manager, whose compassion and kindness really stood out. She was extremely helpful and provided clear details, leaving me very satisfied with the service.

Betty L.

My experience with Lisa have been very pleasant, she was very helpful. I love that she is always smiling everything I come in with questions.

Valissa T.

I cannot express enough how grateful I am for the exceptional service we received from Lisa today!From the moment we arrived, she went above and beyond to ensure our experience was smooth and stress-free.Lisa,was incredibly knowledgeable and helped us find the perfect storage unit for our needs. She took the time to answer all our questions and guided us through the process with professionalism and a friendly demeanor. It was clear that she genuinely cared about our satisfaction.I would highly recommend Metro Self Storage to anyone in need of storage solutions, and I can't thank Lisa enough for her assistance today. Thank you again!!

Carlon H.

Don’t even waste your time with the runaround and hassle there’s so many other places you can go to. I reserved my unit three days ago and have been unable to access it. I have shown up to the site several times to try to gain access to it. There’s a vehicle present but there’s actually nobody working on site. I’ve called the 800 number at least 17 times they claim that they have escalated my concerns and I will get a callback from the district manager that has yet to happen. Take your business elsewhere.

tierra A.

Lisa the manager here is so helpful and friendly. She is very people and work oriented she knows her job like the back of her hand. She leaves no stone unturned. Before you leave she will make sure that you know all the in and out and I ensure you she will have you feeling like you just won the lottery once you leave. 😊 she makes you feel like family.