Stor Safe Mini-Storage - Montgomery, Alabama

Michael Gosnell

Stay far away from this place! They had a long time manager who was awesome. Recently, they got rid of the manager and Aronov is attempting to manage the facility remotely.

We had our locks cut on 4 units because we rented a unit just before the manager left. Since the remote people know nothing about the facility or the storage business, our records were messed up. We called and paid all fees they said we owed despite being told initially we would get the first month free (this was.a special to get customers in). They basically said tough for the 4 locks they cut, costing an extra $80 to replace. Also the fees for renting were higher than we initially were quoted.

Managing the site remotely also means they don't have anyone on site to maintain safety and security. The old manager knew when everything was going on and was seen monitoring the site routinely. This is not the case anymore. I presume they will not hire another person when they think they can make more money without a manager. They will soon see how wrong that is when their long term tenants leave. There are also unoccupied units here that are not locked up. It won't be long until you see homeless people moving into those. We are very familiar with the storage business and know perils of what they are doing here.

Don't get caught up in the mess that exists here now. We plan to move out as soon as our monthly rent is done. We will be looking at other facilities to move into fast. O'yeah, our gate code has yet to be fixed so that we can access our stuff after the gate is closed. We told the person on the phone that we were not happy with their customer service and they didn't seem to care.

Jamie Ramsey

We have had a unit at Stor Safe for the past few months as we prepare to sell our house. We have had a wonderful experience! The site manager is very friendly and has always been super helpful. There are surveillance cameras so I always feel safe and they give me peace of mind that my belongings will be kept safe as well. They are also open 7 days a week, which is great with our super busy schedule. I would recommend Stor Safe to anyone looking for a storage unit. They are the best!

Coral Smith

Absolute nightmare! I FINALLY got the unit rented after hours of trying! I get there and there is a lock on the unit we couldn’t get opened. The young lady was at least nice but the guy was beyond rude! I asked for my money back and I’ll find somewhere else to rent! AVOID ThIS PLACE AT ALL COST!

Daniel Albright

@Michael Gosnell - Where is your proof and facts? I have been a customer here for years and never had a problem with anyone or anything. Yes there was a new software that Aronov has implemented and yes there was problems with my account because the manager onsite but Aronov was quick to fix this as soon as I called in. Maybe you need to call in and I bet all of your problems will be fixed. As far as your rate being higher than you were quoted - You did in fact sign a contract that states what your rate is look at it and if it does not match then contact Aronov instead of bashing a company online without providing proof!

Gerard

It looked okay as I drove by. I have never conducted business with Stor Safe Mini-Storage.

Mary Stanley

This is a very good facility and they make sure your stuff is safe and the lady that lives on the premises and runs this place is the nicest person you would ever want to meet

As Salaam Enterprises

Storage area where i chill and ponder some times send of items with dawah. Hope Allah buys All Of This And Arronov to add to our business

Tara Smith

It's not terribly expensive and it is clean. I like the fact that the grounds do not have too many holes and there are not weird people hanging around the storage sheds.