XPO Logistics Freight Inc. - Eureka, California

Okay, here’s a detailed overview of XPO Logistics Freight Inc., presented in a formal and approachable style, designed to be helpful for anyone considering them as a shipping provider:

Introduction to XPO Logistics Freight Inc.

For businesses and individuals requiring reliable and efficient freight transportation, XPO Logistics Freight Inc. presents a notable option. Located at 1661 Railroad St, Eureka, CA 95501, this company specializes in providing comprehensive trucking services across a wide range of industries. While recent feedback suggests room for improvement, XPO Logistics demonstrates a commitment to operational responsiveness and a focus on customer service, particularly regarding localized logistical support.

Company Specializations & Core Services

XPO Logistics Freight Inc. operates primarily as a trucking company, specializing in the movement of goods via road transport. They handle both full truckload and less-than-truckload (LTL) shipments, catering to diverse needs. Their expertise extends to handling various types of freight, including oversized or oddly-shaped items – a service highlighted by positive feedback regarding their local warehouse capabilities. The company’s infrastructure and logistical network allows them to manage shipments across significant distances, connecting businesses with customers and suppliers nationwide.

Location and Contact Information

The Eureka, California location serves as a key hub for their operations in the region. Currently, they do not publicly list a telephone number on their official website. You can find more information and access their online resources through their website: [Website Address – Please insert here when available]. The address provides a central point for communication and potential pickup/drop-off arrangements.

Key Observations Based on Customer Feedback

Analysis of online reviews, specifically on Google My Business, suggests a company striving for efficiency and a helpful approach. Customers frequently praise the company's responsiveness and the ability to arrange pickups with short notice – a clear indicator of streamlined operations. Several reviews specifically commend the local receiving warehouse team for their assistance with handling unique or irregularly shaped shipments. There appears to be a strong emphasis on a professional and friendly interaction with staff, with mentions of helpfulness from personnel like Cami.

Average Opinion & Areas for Potential Development

Currently, XPO Logistics Freight Inc. holds an average opinion of 2.8/5 based on Google My Business reviews. While this score reflects a mixed experience, the recurring themes of prompt service and local warehouse support point to a foundation of potential. Further investigation into operational consistency and addressing concerns raised in more detailed reviews could lead to significant improvements in customer satisfaction.

Recommended Information for Potential Clients

• Flexibility in Pickup Scheduling: A key strength highlighted by reviewers.
• Specialized Handling: Capable of managing unusual cargo dimensions and shapes.
• Localized Support: Local warehouse staff provide valuable assistance.
• Focus on Responsiveness: Ability to accommodate urgent shipment requests.

Ultimately, XPO Logistics Freight Inc. represents a viable option for freight transportation, particularly for those requiring specialized handling and a degree of flexibility in scheduling. Continued efforts to address areas of concern, as indicated by recent feedback, will undoubtedly contribute to an enhanced customer experience.

👍 Reviews of XPO Logistics Freight Inc.

Smitty T. P.

5/5

I Have had Products Shipped from all over the Country. From Commercial Kitchen Hoods to Transmission's. I have not had any issues. And our Local freight receiving warehouse is very Helpful on Having Items that are odd shaped dropped off at locations.
I Highly recommend XPO Freight Logistics as Your Shipper.

Ruby C.

5/5

Professional, friendly, prompt! I was nearby and was able to pickup my shipment with a minutes notice instead of waiting for delivery! Both staff I interacted with in person were great and the office staff, Cami was truly helpful.

Maria G.

1/5

they are thieves. They just want money and I never got my order and they kept 1500 dollars

Steve S.

4/5

The guy that loaded my stuff was helpful, friendly.

Joe W.

5/5

Had to pickup a pallet. Was easy as could be.

Steve W.

1/5

Poor service all around from office to drivers

Russ T.

4/5

Helpful and friendly courteous people

Tracy W.

1/5

Terrible customer service.